this book is aimed at current and future data mining practitioners. It is not meant for software developers looking for detailed instructions on how to implement the various data mining algorithms nor for researchers trying to improve upon those algorithms. Ideas are presented in nontechnical language with minimal use of mathematical formulas and arcane jargon. Each data mining technique is sho…

Innovation. Businesses want it. Individuals crave it. Organizations strive for it. But what does it take, really, to innovate? If you are looking for a theoretical framework and long exposition discussing the pros and cons of various business methodologies, then you have come to the wrong place. But if you want entertaining, real-world, tried-andtrue examples of amazing business innovations, th…

The essays in this collection represent a variety of positions on a number of topics: the nature of emotion, the category of emotion, the rationality of emotions, the relationship between an emotion and its expression, the relationship between emotion, motivation, and action, the biological nature versus social construction of emotion, the role of the body in emotion, the extent of freedom and …

People often ask me how long it takes to write my books. I answer that each book takes about a year to write, and about thirty years to gather the materials to write about. If I wanted to be even more accurate, I?d probably say sixty years, because getting the confidence to write a book took the love and unconditional support from my family of birth and the family I made; it took encouragement …

This book is the result of relentless hard work on the part of many talented people. While conducting research for the book and developing content, we had the pleasure of meeting and working with many marketers and hearing their stories? many of which became the foundations for case studies in this book: Lisa Gregg at American Express, Tim Riesterer at Ventaso, and David Perry at Aspen Skiing C…

Tahun Terbit

-

Edisi

Cet. 1

ISBN/ISSN

978-602-8963-76-3

Deskripsi Fisik

xiv, 265 p. : ill. ; 20,5 cm.

No. Panggil

001.42/MUS/p

Seiring dengan semakin pesatnya perkembangan teknologi komunikasi, kebutuhan layanan komunikasi dan penyediaan informasi pun semakin tingi Kebutuhan ini terjawab dengan penyediaan layanan call center. Untuk mampu melayani pelanggan selama 24 jam, dibutuhkan karyawan yang bersedia bekerja dengan sistem kerja shift. Tidak semua individu merasakan kepuasan kerja pada shift yang dijalani. Individu …

Tahun Terbit

2003

ISBN/ISSN

979-691-155-8

Deskripsi Fisik

xv, 433 p.: ill.; 26 cm.

No. Panggil

336.2 SIT p

Tahun Terbit

2008

Tahun Terbit

2008