The devastating September 11 attacks on the World Trade Center and the Pentagon left us stunned, angry, and uncomprehending. As it became clear that these horrifying acts had been committed in the name of Islam, we struggled to understand how religion could be used to justify the slaughter of innocents. The media, the government, and ordinary citizens alike sought answers to questions about Isl…

From her own experience in various agencies and organizations, Rusaw knows that to inspire change in any organization and particularly in the public sector, change agents must understand that change is primarily collective, nonrational, and nonlinear. People who seek to create change cannot stand apart from the problems, issues, and concerns raised by their constituents, but must merge themselv…

In the past few decades, the field of transportation has changed dramatically. Deregulation and greater reliance on markets and the private sector has helped to reconfigure the transport industries, while the rise of intermodal goods and global commerce has produced efficiencies of operation and a greater interdependence among transport modes. In addition, security issues have moved to the fore…

In this conceptual guided tour of contemporary public administration, Jong S. Jun challenges the limitations of the discipline which, he argues, make it inadequate for understanding today's complex human phenomena. Drawing on examples and case studies from both Eastern and Western countries, he emphasizes critical and interpretive perspectives as a counterforce to the instrumental-technical rat…

Written by experts in the field, this important book provides an introduction to current risk assessment practices and procedures and explores the intrinsic complexities, challenges, and controversies associated with analysis of environmental health risks. Environmental Health Risk Assessment for Public Health offers 27 substantial chapters on risk-related topics that include: What Is Risk and …

A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofi…

In November of 2002, the Justice and Development Party swept to victory in the Turkish parliamentary elections. Because of the party's Islamic roots, its electoral triumph has sparked a host of questions both in Turkey and in the West: Does the party harbor a secret Islamist agenda? Will thenew government seek to overturn nearly a century of secularization stemming from Kemal Ataturk's early-tw…

Mystics are path-breaking religious practitioners who claim to have experience the infinite, word-defying Mystery that is God. Many have been gifted writers with an uncanny ability to communicate the great realities of life with both a theologian's precision and a poet's lyricism. They usewords to jolt us into recognizing ineffable mysteries surging beneath the surface of our lives and within t…

While American leaders wage war on extremists in the Middle East, they are dangerously detached from a potentially greater threat closer to home. In Breeding Bin Ladens, Zachary Shore asserts that the growing ambivalence of Europe's Muslims poses risks to national identities, international security, and the transatlantic alliance.Europe's failure to integrate its Muslim millions, combined with …

Many who have read the New York Times bestseller The Da Vinci Code have questions that arise from seven codes-expressed or implied-in Dan Brown's book. In Breaking the Da Vinci Code: Answers to the Questions Everyone's Asking, Darrell Bock, Ph.D., responds to the novelist's claims using central ancient texts and answers the following questions: Who was Mary Magdalene? Was Jesus Married? Would J…