Smart Search
Cari koleksi dengan cepat sesuai kebutuhan Anda.
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofi…
- Tahun Terbit
- -
The field of performance measurement has evolved rapidly in the last few years with the development of new measurement frameworks and methodologies, such as the balanced scorecard, the performance prism, economic value added, economic profit, activity based costing and self-assessment techniques. This multidisciplinary, international book draws together the key themes to provide an up-to-date s…
- Tahun Terbit
- -
Social work practice is built upon the linkage between the objectives and goals of clients, programs, and agencies, and the evaluation process is critical for making sure those links are strong. Building on its earlier editions with seven new chapters and complete revisions of the others, as well as a strong online companion website presence, this text is more relevant and user-friendly than ev…
- Tahun Terbit
- -
As the practice of scorecard measurement becomes more the norm than the exception, human performance practitioners and professionals of many disciplines need examples of scorecards for specific disciplines and activities. One process generating an urgent need for scorecard application is the field of project management. Within almost every industry, employees in many different jobs are required…
- Tahun Terbit
- -
