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Cari koleksi dengan cepat sesuai kebutuhan Anda.Too often, today's managers are sold simple solutions to complex problems. But as many soon discover, simplicity is rarely effective in the face of complexity, change and diversity. Despite apparent promise, quick-fix panaceas fail because they are not holistic or creative enough. They focus on parts of the organization rather than the whole, take little account of interaction, and pander to th…
By examining the links and interactions between elements of a system, systems thinking is becoming increasingly relevant when dealing with global challenges, from terrorism to energy to healthcare. Addressing these seemingly intractable systems problems in our society, Systems Thinking: Coping with 21st Century Problems focuses on the inherent opportunities and difficulties of a systems approac…
Contemporary epistemological and cognitive studies, as well as recent trends in computer science and game theory have revealed an increasingly important and intimate relationship between Information, Interaction, and Agency. Agents perform actions based on the available information and in the presence of other interacting agents. From this perspective Information, Interaction, and Agency neatly…
This book is about the management of business processes. This is certainly not a new topic. Since the beginning of the Industrial Revolution, it has been written about from every possible point of view?economic, sociological, psychological, accountancy, mechanical engineering and business administration. In this book, we examine the management of business processes from the perspective of compu…
The information technology (IT) revolution is surely coming in this century, just as did the agricultural and industrial revolutions that have already so enriched our lives. As the IT revolution progresses, it is expected that almost all social structures and economic activities will be changed substantially. In order for the IT revolution to penetrate our societies and enrich our lives, everyo…
We decided to write this book while traveling together on a business trip. Returning from a meeting with a supplier whom we wanted to place on kanban scheduling, we were discussing how resistant the supplier had been to the idea. Our discussion migrated to how most companies and individuals were resistant at first, but that they soon came on board once they understood the benefits of using kanb…
On a warm autumn day in 1962, a young chief executive stood before a large assembly and introduced a long-term, daring mission for his enterprise. It was both terrifying and inspiring. To many, successfully completing the mission seemed an impossible task. The executive acknowledged that there was much to do and much to learn before his vision could become a reality. In fact, he probably would …