Business people these days are becoming weary of new fads, movements, and revolutions, and rightly so. We have, in less than a decade, been taken through such ?revolutionary? transformations as total quality management, business process reengineering, enterprise resource planning, activity-based costing, and retail e-commerce. Companies have downsized, outsourced, empowered employees, shifted p…

And that is one of the key reasons why we have so little that becomes great. We don't have great schools, principally because we have good schools. We don't have great government, principally because we have good government. Few people attain great lives, in large part because it is just so easy to settle for a good life. The vast majority of companies never become great, precisely because the …

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Today's central problem facing business is not a shortage of goods but a shortage of customers. Most of the world?s industries can produce far more goods than the world?s consumers can buy. Overcapacity results from individual competitors projecting a greater market share growth than is possible. If each company projects a 10 percent growth in its sales and the total market is growing by only 3…

This book is about the management of business processes. This is certainly not a new topic. Since the beginning of the Industrial Revolution, it has been written about from every possible point of view?economic, sociological, psychological, accountancy, mechanical engineering and business administration. In this book, we examine the management of business processes from the perspective of compu…

Since the 1960s, Joel Demski has been a potent force in the accounting scholarship and education. Always the rebel, Joel sees any set of received doctrines as more of a target (in the military sense) than as being set in stone. Early in his career, Joel was part of a group of pioneers that broke from tradition and began the amazing expansion of accounting thought into the era of information eco…

Brands are an important part of all cultures across the planet, as well as in the business world. Brands help people make decisions, small ones, as well as big ones. They enable you to trust the Bordeaux you drink, the Mercedes you drive, and the GE Jet Engine that lifts the plane you count on to take you places. Brands are the ideas, perceptions, expectations and beliefs that are in the mind o…

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This book originates from the desire to perpetuate expertise in the field of performance evaluation, particularly for telecommunication systems and networks. It is obviously impossible to translate into a single work all the facets of an activity which encompasses many systems and a great variety of domains such as standardization, modelling, measurement, fields trials, observations etc. Howeve…

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