David Crystal's informative account of the rise of eng as a global language explores the history, current status and potential of eng as the international language of communication. This new edition of his classic work includes additional sections on the future of eng as a world language, eng on the Internet, and the possibility of an eng family of languages. Footnotes, new tables, and a compre…

The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. 1. Guides government and nonprofit organizations through the implementation of a performance man…

The long-term success of the counterterror campaign will depend on concerted cooperation from European states, but a key question is the extent to which that cooperation should be pursued through European multilateral institutions. This study argues that the United States should pursue military and intelligence cooperation on a bilateral basis, and it should increasingly pursue financial and la…

Master the essential skills for designing and conducting a successful research project Essentials of Research Design and Methodology contains practical information on how to design and conduct scientific research in the behavioral and social sciences. This accessible guide covers basic to advanced concepts in a clear, concrete, and readable style. The text offers students and practitioners in t…

Buy-in can be defined as the understanding, commitment, and action of people working to achieve strategic objectives. In 21st-century business, buy-in has become a crucial asset, and the ability to generate it has emerged as the leadership competency. The achievement of buy-in depends heavily on the communication skills of the seller, the executive, or whoever is asking us to believe, to act, t…

Pressure on national and local governments to rapidly develop their tourism potential to meet demand and produce benefits, makes it more essential than ever to plan carefully and consider the human and environmental impacts of tourism development. That is why, as Secretary-General of the World Tourism Organization, I am pleased to see the serious analysis of the problems and prospects of the to…

The first Handbook of original articles by leading scholars of global environmental politics, this landmark volume maps the latest theoretical and empirical research in this young and growing field. Captured here are the dynamic and energetic debates over concerns for the health of the planet and how they might best be addressed. The introductory chapters explore the intellectual trends and evo…

Foreword by Dick Grote Moving beyond more traditional performance-review methods, this book gives readers the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second edition will help managers and HR professionals: * start a program designed to get maximum results * understand job segments and set performance …

Contemporary epistemological and cognitive studies, as well as recent trends in computer science and game theory have revealed an increasingly important and intimate relationship between Information, Interaction, and Agency. Agents perform actions based on the available information and in the presence of other interacting agents. From this perspective Information, Interaction, and Agency neatly…

Information Security and Ethics: Social and Organizational Issues brings together examples of the latest research from a number of international scholars addressing a wide range of issues significant to this important and growing field of study. These issues are relevant to the wider society, as well as to the individual, citizen, educator, student and industry professional. With individual cha…