Managerial Leadership provides a four-tiered approach that helps professionals from all walks of life develop strong management and leadership skills. Top leadership models and frameworks, tools for assessing leadership strengths, techniques for handling change and growth, and more make this book a veritable learning laboratory.

this book is about how to manage change constructively, and how to help your company, division, and people deal with the upheavals of change.You?ll also learn practical things you can do to make change initiatives more successful and less painful for the people you manage.

Market Structure and Competition Policy applies modern advances in game theory to the analysis of competition policy and develops some of the theoretical and policy concerns associated with the pioneering work of Louis Phlips. Containing contributions by leading scholars from Europe and North America, this book observes a common theme in the relationship between the regulatory regime and market…

Marketing Your Consulting Services is a complete how-to guide that will help you develop and implement a dynamic marketing plan that will make your consulting business more visible to clients and more competitive in the marketplace. Written by Elaine Biech?one of the foremost experts in the field of consulting?this practical and easy-to-use resource includes useful guidance, practical ideas, sp…

If you specialize in complex sales, the business-to-business transactions that involve multiple decisions made by multiple people from multiple perspectives, this is the book for you! It presents The Prime Process?a diagnostic, customer-centered approach that clearly sets you apart from your competition and positions you with respect and credibility as a valued and trusted advisor.

Choosing a career as a government employee can be very rewarding. But before you begin your job, you will find you must take a Civil Service exam. Civil Service exams require that candidates score well on all parts of the exam, but the math section can be especially daunting if it has been a long time since you have used your math skills. By making the commitment to practice for the math sectio…

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems a…

New Directions in Human Information Behavior, co-edited by Drs. Amanda Spink and Charles Cole provides an understanding of the new directions, leading edge theories and models in human information behavior. Information behavior is conceptualized as complex human information related processes that are embedded within an individuals everyday social and life processes. The book presents chapters b…

Criminology traditionally focuses on crimes against property and person, on deviant behaviour, and on treatment of offenders. Dominating fields of study are psychiatry, psychology and sociology. Without diminishing the importance of the traditional research it is clear that crime in business, such as illegal pollution, tax evasion, infringement of brand name and so on requires contributions fro…

In the past ten years, the world of microfinance has changed dramatically. The field has moved rapidly from early innovations in providing loans to help poor entrepreneurs start businesses to a bold vision of creating entire financial systems that work for the poor. Microfinance has proven to be an effective tool for reducing poverty and helping poor people to improve their lives. And yet a div…