Information is one of the basic resources of the society of the new millennium and therefore, a common asset in the realm of the government, the private initiatives, or the individual. Its generation, distribution and use should take place in a two-direction channel of easy access in order to be used productively by all. Thus, the government should not only inform the population about the servi…

The global negotiations over climate change involved over 180 countries and innumerable observers and other participants, addressing enormously complex and economically vital issues with conflicting agendas. For the UN to create an effective and well-supported international regime required enormous and very skilful organization. Using the metaphor of a theatrical production, this book shows how…

The Tipping Point is the biography of an idea, and the idea is very simple. It is that the best way to understand the emergence of fashion trends, the ebb and How of crime waves, or, for that matter, the transformation ot unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth, or any number of the other mysterious changes that mark everyday life is to …

this book is about how to manage change constructively, and how to help your company, division, and people deal with the upheavals of change.You?ll also learn practical things you can do to make change initiatives more successful and less painful for the people you manage.

Market Structure and Competition Policy applies modern advances in game theory to the analysis of competition policy and develops some of the theoretical and policy concerns associated with the pioneering work of Louis Phlips. Containing contributions by leading scholars from Europe and North America, this book observes a common theme in the relationship between the regulatory regime and market…

If you specialize in complex sales, the business-to-business transactions that involve multiple decisions made by multiple people from multiple perspectives, this is the book for you! It presents The Prime Process?a diagnostic, customer-centered approach that clearly sets you apart from your competition and positions you with respect and credibility as a valued and trusted advisor.

Choosing a career as a government employee can be very rewarding. But before you begin your job, you will find you must take a Civil Service exam. Civil Service exams require that candidates score well on all parts of the exam, but the math section can be especially daunting if it has been a long time since you have used your math skills. By making the commitment to practice for the math sectio…

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems a…

The 'corporate social responsibility' ('CSR') movement has been described as one of the most important social movements of our time. This book looks at what the CSR movement means for multinationals, for states and for international law. International law is often criticized for being too 'state-centred', and ill-equipped to deal with the challenges of globalization. However, drawing from many …

National identity persists in a globalising world, and perhaps the nation remains the pre-eminent entity around which identity is shaped. In this book, the writers want to explore the relationship of national identity to popular culture and everyday life. For although there have been numerous studies of nationalism, few have examined the more mundane aspects of national identity. Dominant theor…