Gaya APA
si, Y, W, I, M., ada, P, S. (1993).
Total Quality Management in Education .
London:
kogan page limited.
Gaya MLA
si, Yusi, W, Idarahesty,, M.., ada, Prof., Sabinen.
"Total Quality Management in Education".
London:
kogan page limited,
1993.
Text.