Tour Guide Anxiety in Speaking English (A Case Study in Betawi Cultural Village Area Management Unit setu Babakan)

ahdian rustiawan; dr. tri wintolo apoko, m.pd.;

Rakha Dwi Nurtantyo: 1801055025. “TOUR GUIDE ANXIETY IN SPEAKING ENGLISH (A CASE STUDY IN BETAWI CULTURAL VILLAGE AREA MANAGEMENT UNIT SETU BABAKAN)”. Jakarta: Fakultas Keguruan dan Ilmu Pendidikan, Universitas Muhammadiyah Prof. Dr. HAMKA, 2022.
This study discusses Tour guides’ anxiety in speaking English in Betawi Cultural Village Area Management Unit Setu Babakan. This study uses the qualitative method. The instrument of the study is a questionnaire and interview. Based on the data analysis, the writers found that the level of Tour guides’ anxiety, there 2 Tour guides felt "Anxious," 4 Tour guides felt “Middle Anxious," 4 Tour guides felt "Relaxed." No Tour guides felt "Very Anxious" and "Very Relaxed." The result of this study about Tour guides' anxiety in speaking English at Betawi Cultural Village Area Management Unit Setu Babakan showed in the following explanation. The factors of Tour guides' anxiety obtained from questionnaires and interviews found that the most factors are fear of making mistakes and lack of confidence.