Gaya APA

basri, T, H., m.pd, T, H. (). Pengaruh Relationship Marketing Terhadap Customer Retention di PT.Transjakarta . Jakarta: .

Gaya MLA

basri, Tri, Hambali., m.pd, Trisni, Handayani,. "Pengaruh Relationship Marketing Terhadap Customer Retention di PT.Transjakarta". Jakarta: , . Text.