Trying to translate the tax code into plain eng for the small business owner was a challenge that all but overwhelmed me. Without the help of many others I could not have done it. Nolo has some of the most caring (and careful) editors on the face of this earth. First and foremost in both categories is Mary Randolph. Other Nolo folks with a hand in the project were Jake Warner, Robin Leonard, Li…

Managerial Accounting covers a wide variety of managerial uses of accounting data. In line with the ever-changing, dynamic nature of the subject, the Institute of Management Accountants (IMA) has established the Certified Management Accountants (CMA)., which is being widely recognized by academicians as well as practitioners. This book is written with the following objectives in mind: 1. It sup…

This dramatically enhanced second edition of the Handbook reflects our belief that a dynamically changing business environment requires a comprehensive text that provides an in-depth overview of the various disciplines associated with financial risk management. The Handbook has now evolved into the essential reference text for any risk professional, whether they are seeking FRM Certification or…

Economics for Social Workers: The Application of Economic Theory to Social Policy and the Human Services is designed to provide a working knowledge of economics with clarity and attention to the concerns of the social work profession. This primer for social work students introduces the general definitions and concepts of economic theory and uses case studies in social work to develop applied un…

This books explores issues in the development and implementation of digital television in Europe, showing how it is inextricably linked to developments in other forms of digital television provided by cable and satellite services and to government policies designed to promote development and use of information and communication technologies to support European wide and domestic industrial and s…

The chief aim of this series is to provide integrated perspectives on supradisciplinary themes in psychology. The first volume in the series was devoted to a consideration of Psychological Development from Infancy; the second volume to Comparative Methods in Psychology; volumes three, four, and five examined relations between Psychology and Its Allied Disciplines in the humanities, the social s…

Accounting and finance have a language of their own with a variety of statements and techniques that can mystify non-accounting colleagues. This new edition, like its predecessors, is written primarily for those non-financial students and managers who need to know about finance and accounting in any organization. The aim is to cut through as much of the jargon as possible and explain the variou…

Many of the pioneers of Internet business, both dotcoms and established companies, have competed in ways that violate nearly every precept of good strategy. Rather than focus on profits, they have chased customers indiscriminately through discounting, channel incentives, and advertising. Rather than concentrate on delivering value that ears an attractive price from customers, they have pursued …

This book is designed to provide readers with some preliminary answers to questions about ethical thinking in a professional environment. For those who are or aspire to be journalists, it attempts to describe how some of your professional colleagues make ethical decisions?what is important to them and what influences their thinking. For scholars in journalism and mass communication, it provides…

Like stage magic, service magic is made up of more than tricks, hocus-pocus, and bravado. Service magic is an art and depends on developing customer rapport, excellent timing, and many hours of practice. Customer service wizards Chip Bell and Ron Zemke have decades of experience advising and coaching the world's biggest businesses in the fine art of providing excellent service. In their new boo…